Getting Started

Spadeberry turns your product photos into fully optimized eBay listings using AI. This guide walks you through the entire workflow — from signup to published listing.

Quick Start
  1. Create an account — every new account gets a free trial with 50 listing tokens (no credit card required)
  2. Connect your eBay account via secure OAuth in Settings
  3. Upload product photos — drag and drop up to 5,000 at a time
  4. Assign SKUs to group photos by product
  5. Generate listings — AI creates titles, descriptions, item specifics, and selects the category
  6. Edit & review — adjust anything before going live
  7. Publish to eBay — individually or in batch

When you're ready for a paid plan, visit Pricing to compare tiers and features.

Uploading Photos

Supported Formats

JPG / JPEG, PNG, GIF, HEIC, HEIF, and WebP.

Limits
  • Max file size: 50 MB per photo
  • Max batch size: 5,000 files per upload
How to Upload

Drag and drop files directly into the upload area, or click to open the file picker. You can select as many files as you need — they'll upload in the background so you can keep working.

Background Removal

Optionally remove the background from the first photo of each SKU to create a clean, white-background product image — ideal for eBay's search results. Background removal uses photo tokens (separate from listing tokens). You can toggle this on or off per batch.

Photo Tips
  • Use high-resolution images (minimum 500x500 pixels)
  • Ensure good lighting and clear focus
  • Capture multiple angles of your product
  • Include close-ups of important details, labels, and any flaws

SKU Assignment

SKUs (Stock Keeping Units) group all photos that belong to the same product into a single listing.

How It Works
  1. After uploading, go to the Assign SKUs page
  2. Select the photos that belong to one product
  3. Enter a SKU or use the auto-incrementing SKU feature to generate one automatically
  4. Repeat for each product
Batch Assignment

You can assign SKUs to multiple groups in a single session. Photos can also be rotated on this page if the orientation needs adjusting.

Tip: Use a consistent naming system like "CATEGORY-NUMBER" (e.g., SHOES-001, ELECTRONICS-042) so your SKUs are easy to search later.

Generating Listings

Once photos are grouped by SKU, the AI analyzes them to create a complete, publish-ready eBay listing.

What the AI Generates
  • Title — SEO-optimized with relevant keywords
  • Description — detailed product write-up with features and condition notes
  • Item Specifics — brand, model, size, color, material, and more
  • Category — best-fit eBay category selected automatically
  • Condition — new, pre-owned, etc., based on photo analysis
  • Measurements — extracted from photos when visible (optional)
Standard Mode

Uses 1 listing token per listing. Supports up to 24 photos per SKU and includes full AI category detection.

Economy Mode

Stretch your tokens further with three independent toggles you can mix and match:

Toggle Savings What Changes
Pre-select category -0.20 tokens You choose the eBay category instead of AI
Limit to 6 photos -0.20 tokens AI analyzes fewer photos (faster results)
Limit to 2 photos -0.40 tokens Minimum photo input for fastest generation
Economy AI -0.20 tokens Uses a lighter AI model (still high quality)

The 6-photo and 2-photo limits are mutually exclusive — pick one or the other. With all maximum savings enabled (pre-select category + 2-photo limit + Economy AI), a listing costs just 0.20 tokens — up to 5x more listings from the same balance.

Editing & Reviewing

Every generated listing lands on the Ready to Publish page where you can review and edit before going live.

What You Can Edit
  • Title, description, price, and quantity
  • Category and condition
  • All item specifics (brand, size, color, etc.)
  • Measurements
  • Photo selection and ordering
Listing Templates

Create and save custom HTML description templates. You can load any saved template into a listing and set one as your default so every new listing uses it automatically.

Retry Failed Listings

If a listing fails to generate, you can retry it for free — no additional tokens are charged. The retry button appears on any listing with an error status.

Publishing to eBay

Before Publishing
  • Review all listing details for accuracy
  • Set your pricing and quantity
  • Verify item condition and specifics
  • Configure your business policies in eBay (payment, return, and fulfillment) — Spadeberry will use these when publishing
Batch Publishing

Select one listing or hundreds — Spadeberry publishes them in a queue with real-time progress tracking so you can monitor the entire batch.

Publishing Steps
  1. Go to the Ready to Publish page
  2. Select the listings you want to publish
  3. Review and accept the publishing terms
  4. Click Publish to eBay
Important: You are responsible for ensuring all listing information is accurate and complies with eBay's policies. Always review your listings before publishing.

Tokens & Billing

Two Token Types
  • Listing tokens — used to generate listings (1 token each at standard rate, less with Economy Mode)
  • Photo tokens — used for optional background removal ($0.03 each)
How Tokens Work
  • Your membership plan adds listing tokens to your balance each month
  • Tokens accumulate and never expire — unused tokens roll over
  • Need more? Purchase additional listing tokens at $0.50 each or photo tokens at $0.03 each any time

Visit Pricing for full plan details and token allotments.

Multi-User Access

Available on Professional and Enterprise tiers.

  • Add up to 5 operators per account
  • Each operator's photos, SKUs, and listings are kept separate (scoped data isolation)
  • Works on both web and mobile

Manage operators from the Settings page under your account.

Need Help?

  • FAQs — searchable knowledge base covering common questions
  • AI Chat — click the chat icon in the bottom-right corner for instant answers
  • Contact Support — reach the team directly for anything else